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15 day money back policy 

You will be able to get a full refund if you are not satisfied with our product. However, you must write to CGI-Factory.com by postal mail within 15 days of purchasing the product.
Note that 15 days are valid as a SEND Period if the sending date is 15 days after you bought the script you receive a be refund. The 15 days money back guarantee DOES NOT apply to the introduction offer! Exeptions may be made.
Mailing Address:

Zoller Thierry
2 rue belle-vue
L-5488 Ehnen

Inside the mail, you must provide us with your,

Full Name - Must be the same as the one on your credit card
Your phone number
Your email address
Transaction number

Also, please include the following statement in the letter with your signature on it:

I will destroy any copy of <the name of the product that you want to refund> that I have after I get the refund.

Please make sure the information you provide in the mail is correct. Otherwise, we will not be able to locate your account and refund the money to you.

Certified mail service is strongly recommended. Because you will have a proof that you have sent the mail on time.